Combining award-winning training and top-of-the-line equipment, SERVPRO can help make your business shine again.

RESTORATION: Fire, Smoke, & Soot Water Removal & Dehumidification Mold Mitigation & Remediation Move Outs & Content Restoration Electronic Equipment CLEANING: Air Ducts & HVAC Crime Scene & Vandalism Carpet & Upholstery Drapes & Blindes Ceilings & Walls Artwork & Books Deodorization

FIRE & SMOKE DAMAGE
We understand the trauma and terror that a fire in your home can cause. Every year, fire devastates the lives of thousands of families. If the tragedy of fire should strike your home, we can help!

When you need us, we can provide Emergency Services 24 hrs. per day, 7 days per week, 365 days a year. We offer a full range of services including Emergency Board-up and securing of your home, deodorization, complete cleaning, rebuilding, and restoration of your home and contents to their original condition.

SERVPRO Cleanup & Restoration

Fire & Smoke Damage Restoration

Behavior of Smoke

A fire loss can result in complex damages because of the unique behavior of smoke. A trained professional should survey the loss site to determine the extent to which fire, smoke, heat, and moisture impacted building materials and contents.

Experienced fire restoration professionals know that smoke can penetrate within cavities of the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread.

Some things you may not know about smoke:

* Hot smoke migrates to cooler areas and upper levels of a structure.

* Smoke flows around plumbing systems, using holes around pipes to go from floor to floor.

* The type of smoke may greatly affect the restoration process.

Types of Smoke

Once at a fire scene, a SERVPRO Franchise Professional will test the soot to determine which type of smoke damage occurred. Cleaning procedures will be based on the information identified during pretesting.

Types of soot include:

* Wet Smoke Residues - Result from smoldering fires with low heat. Residues are sticky, smeary and with pungent odors. Smoke webs can be difficult to clean.

* Dry Smoke Residues - Result from fast burning fires at high temperatures. Residues are often dry, powdery, small, nonsmeary smoke particles.

* Protein Residues - Virtually invisible residues that discolor paints and varnishes. Extreme pungent odor.

* Fuel Oil Soot - Furnace puff backs distribute fuel oil soot.

* Other Types of Residues - Tear gas, fingerprint powder, and fire extinguisher residues also need cleanup.

Inspection and Pretesting

SERVPRO of Hollywood Hills pretests while inspecting the property to determine the damages and the scope of needed cleaning, restoration, and repairs.

* The full extent of the damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made.

* Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money!

* What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.

* The most effective cleaning methods. What work procedures will restore the damaged materials?

Pretesting also allows SERVPRO of Hollywood Hills to focus on saving precious items or keepsakes for you.

Once the mitigation begins, the SERVPRO of Hollywood Hills will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”